Services Desk Application
Please read through the following details about Services Desk Responsibilities
Job Duties:
As the Services Desk Staff for both the Union building, you will be providing guest services to students, staff, faculty, and guests. Duties include collection and distribution of accurate campus, city, and building information regarding events, directions, and ticket sales. Other tasks include the use of office equipment and upkeep of the desk. Completes other projects and duties as assigned. Attends mandatory monthly staff meetings and annual Union staff training programs.
Candidate must demonstrate effective judgment, communication, multi-tasking, and troubleshooting skills to identify and solve problems while performing various office and cashiering tasks. As this individual is often the first contact for visitors both in person and on the telephone, they must be able to multitask efficiently, respond well in difficult or hazardous situations, while positively representing the University. Position includes flexible schedules and paid training.
Minimum Requirements:
Commitment to excellent customer service, telephone etiquette/skills, basic organization, self-motivation, effective communication and listening skills. Must be able to interact with guests at various locations around the counter and do moderate lifting (10-25 lbs).
Preferences:
Previous cashiering and ticket sales experience, flexibility in schedule, work-study or current student at the University of Utah.
Pay:
Starts at $12.00/hour with semi-annual raises
FREE class textbooks each semester!
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