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Services Desk Application

Services Desk Application

Services Desk Application

Please read through the following details about Services Desk Responsibilities

Job Duties:
As the Services Desk Staff for both the Union building, you will be providing guest services to students, staff, faculty, and guests. Duties include collection and distribution of accurate campus, city, and building information regarding events, directions, and ticket sales. Other tasks include the use of office equipment and upkeep of the desk. Completes other projects and duties as assigned. Attends mandatory monthly staff meetings and annual Union staff training programs.

Candidate must demonstrate effective judgment, communication, multi-tasking, and troubleshooting skills to identify and solve problems while performing various office and cashiering tasks. As this individual is often the first contact for visitors both in person and on the telephone, they must be able to multitask efficiently, respond well in difficult or hazardous situations, while positively representing the University. Position includes flexible schedules and paid training.

Minimum Requirements:
Commitment to excellent customer service, telephone etiquette/skills, basic organization, self-motivation, effective communication and listening skills. Must be able to interact with guests at various locations around the counter and do moderate lifting (10-25 lbs).

Preferences:
Previous cashiering and ticket sales experience, flexibility in schedule, work-study or current student at the University of Utah.

Pay:
Starts at $12.00/hour with semi-annual raises

FREE class textbooks each semester!

Application Questions

Please answer the questions to the best of your ability.
Please describe any previous customer service experience you have had.
Please describe your reasons for wanting to work at the Services Desk.
Please list the hours during the day you are available to work during the semester.

Personal Information

Name
Name
First
Last
University ID #

Resume

Please attach a resume that includes the following:
• Related employment.
• Any leadership experiences
• Any community service.
• Honors, awards, and achievements.
• Other information you feel will be useful to the selection committee.